Service Disclaimer: Your satisfaction is our priority. From the moment you sign up for service with Fix My Kixs, we make sure you receive the best shoe care. We will go the extra mile to deliver the best shoe cleaning and restoration experience with a professional kix service.

 

In order to enhance your experience with Fix My Kixs, please read the following information:

Service Disclaimer

  • Fix My Kixs does NOT guarantee the removal of stains such as rust, mildew or others caused by hard water build-up or lack of maintenance.

  • Photos of the shoes need to be sent prior to scheduled pickup and/or drop-off of shoes.

  • We require to be informed of sections or surfaces needing special care.

  • We are NOT responsible for any unmentioned damage prior to the start of the repair of shoes.

  • Customers shall be on-time for all scheduled/unscheduled pickup/drop-offs shall. The pickup/drop-off will be canceled if the customer is more than 30 minutes late.

  • All shoes must be picked up within 20 days of the completion of the service. Any and all shoes that remain in the possession of Fix My Kixs will become the property of Fix My Kixs

  • For safety, no other jobs should be done while we are cleaning.

  • Having other work done on the shoes while our teams are working might affect the cost and time needed to complete the cleaning to your satisfaction.

  • Customers are responsible for all shipping costs.

  • 50% of the estimated full price is due upon pickup without any exceptions. If additional work is requested or suggested, the price will change.

TERMS & CONDITIONS

These terms and conditions of use (the “Terms”) set forth the terms on which Fix My Kixs (“Fix My Kixs”) provides you access to this web site (“Site”). You should read the terms carefully before using the site. By using the site, you acknowledge that you have read and that you agree to abide by the terms, including the privacy policy incorporated herein by reference. If at any time you no longer agree to be bound by these terms, you should immediately cease use of this site.

DISCLAIMER

You expressly acknowledge that your use of this site is at your sole risk. Fix My Kixs is providing this site and its contents on an “as is, as available” basis and makes no representations or warranties of any kind with respect to this site or its contents. To the maximum extent permitted by law, Fix My Kixs disclaims all such representations and warranties, including but not limited to warranties of merchantability and fitness for a particular purpose – some jurisdictions do not allow the exclusion of implied warranties in certain circumstances, so the above exclusion may not apply to you. In addition, Fix My Kixs does not represent or warrant that the information or merchandise provided through this site is accurate, complete or current.

Products, prices, and availability information are subject to change at any time without notice. The prices listed on this Site are not offers to form a contract but merely an advertisement for offers. Except as specifically stated on this Site, under no legal theory, tort, contract or otherwise shall Fix My Kixs nor any of its directors, officers, employees, related companies, subsidiaries, merchants, content providers or any other party involved in the creation or maintenance of this site be liable for the following arising out of or in connection with the use of or inability to use this site: indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. Some jurisdiction prohibits the exclusion or limitation of liability for consequential or incidental damages. Accordingly, the limitations and exclusions set forth above may not apply to you. Fix My Kixs also assumes no responsibility, and shall not be liable for any damages to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing in the Site or your downloading of any materials, data, text, images, video, or audio from the Site.

PROMOTIONAL OFFERS, CONTESTS, AND SWEEPSTAKES

Fix My Kixs reserves the right to cancel any transaction due to unauthorized, altered, fraudulent, or ineligible use of discount and to modify or cancel this promotion due to system error or unforeseen problems at any time. Please read the official rules that may accompany each promotion, offer coupons, discounts, contests and/or sweepstakes. Promotional offers and discounts do not apply to gift cards, shipping, and handling, or taxes. Discounts will appear upon checkout and may or may not be eligible to be combined with any other offers or discounts. Special offers, coupons, or discounts cannot be used in conjunction with other offers unless specifically stated in offer official rules.

TRADEMARKS

Fix My Kixs is a registered trademark in the United States and other countries. Fix My Kixs trademarks may not be used without the written permission of Fix My Kixs and specifically should not be used in connection with any other product or service, or in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Fix My Kixs.

Any rights not expressly granted herein are reserved.

COPYRIGHT AND PROPRIETARY RIGHTS

All information, including, without limitation the design of the Site, and all information, text, graphics, images, illustrations, logos, designs, icons, photographs, video clips, and written or other materials software and all HTML, CGI and other codes and scripts in any format used to implement, or featured on, the Site (‘Content’) are the property of Fix My Kixs, its merchandise suppliers, or its licensors. The overall design and appearance of this Site is the proprietary trade dress of Fix My Kix.

The Content of this Site is for personal use only. Permission is granted to electronically copy and to print in hard copy portions of this Site for the sole purpose of placing an order with Fix My Kixs. You may not copy, modify, upload, download, transmit, (re)publish, create derivative works from, sell, resell or otherwise distribute or exploit any Content from the Site except as expressly permitted by these Terms. Doing so will violate Fix My Kixs copyright, trademark and other proprietary rights.

All Content on the Site is protected by United States copyright, trademark, and other laws and applicable international treaties and conventions governing intellectual property law. Any and all trademarks, logos, page headers, custom graphics, button bars, service marks, and trade names which Fix My Kixs uses in connection with the Site shall remain the exclusive property of Fix My Kixs. Nothing contained in the Terms shall be deemed to give you any rights in or to any intellectual property of Fix My Kixs. All other trademarks, product names and company names or logos on the Site are the property of their respective owners.

COMMUNICATIONS PROVIDED BY USER

Any communication or material you transmit to the Site by electronic mail or otherwise, including any data, questions, comments, suggestions, or the like is and will be treated as, non-confidential and non-proprietary. Anything you transmit or post may be used by Fix My Kixs or its affiliates for any purpose, including but not limited to the reproduction, disclosure, transmission, publication, broadcast, and posting. Furthermore, Fix My Kixs is free to use any ideas, concepts, know-how, or techniques contained in any communication you send to the Site for any purpose whatsoever, including but not limited to developing, manufacturing and marketing products using such information. By posting any communication or material on the site, you grant Fix My Kixs and its affiliates a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such reviews and comments in an unlimited manner. You also grant Fix My Kixs and its affiliates and sublicensees the right to use the name that you submit with any review or comment, if any, in connection with such communication.

LINKS TO THIRD PARTY SITES

The Site may contain links to other Web Sites (“Linked Sites”). The Linked Sites are not under the control of Fix My Kixs and it is not responsible for the contents of any Linked Site, including without limitation, any link contained in a Linked Site, or any changes or updates to a Linked Site. Fix My Kixs is not responsible for webcasting or any other form of transmission received from any Linked Site. Fix My Kixs is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Fix My Kixs of the Linked Site or any association with its operators.

SHOPPING

Fix My Kixs does not guarantee, warrant or endorse any product or service not manufactured or performed by Fix My Kixs, nor do we have any liability or responsibility for the quality or performance of any product or service not manufactured or performed by Fix My Kixs. You hereby agree to supervise usage by, and be responsible for the actions of, any minors who use your computer and/or registration account to access Fix My Kixs.

ORDER ACCEPTANCE

The receipt of an e-mail order confirmation does not constitute the acceptance of an order or a confirmation of an offer to sell. Fix My Kixs reserves the right, without prior notification, to limit the order quantity on any item and/or refuse service to any customer. Verification of information may be required prior to the acceptance of any order.

COLOR

We have made every effort to display as accurately as possible the colors of the advertised products that appear at the Site. However, the actual colors you see will depend on your monitor. We cannot guarantee that your monitor will display any color accurately.

PRIVACY POLICY

Fix My Kixs agrees to adhere to all applicable United States federal and state laws, statutes, and regulations relating to the collection and use of personal information from Site visitors.

Information we collect:

Fix My Kixs collects two basic types of information – personal information and anonymous information – and we may also combine anonymous information and your personal information with other information in a way that it is not associated with you, to create aggregated information. We may collect the following categories of information.

  • The personal information you provide when you create an account, which may include your first and last name, country of residence, gender, date of birth, email address, photographs, username, and password.

  • The personal information you provide when you request information or purchase products or services from us, whether on our Site or through our Applications, including your postal address, telephone number, and payment information.

  • Personal Information you provide in public forums on our Site and Applications such as quotes, comments, photographs, videos, or other digital media.

  • Personal Information sent either one-to-one or within a limited group using our message, chat, post or similar functionality, where we are permitted by law to collect this information.

  • Personal Information you provide to us when you use our Site and Applications, our Applications on third-party sites or platforms, such as social networking sites, or link your profile on a third-party site or platform with your registration account.

  • Location information when you visit our Site or use our Applications, including location information either provided by a mobile device interacting with one of our Site or Applications or associated with your IP address, where we are permitted by law to process this information.

  • A usage, viewing, and technical data, including your device identifier or IP address, when you visit our Site, use our Applications on third-party sites or platforms, or open emails we send.

 

Fix My Kixs Site and Applications are intended for general audiences and are not directed to children under the age of 16, and we do not knowingly collect personal information from children under the age of 16 without obtaining parental consent. If you are under 16 years of age, then please do not use or access our Site or Applications at any time or in any manner. If we learn that personal information from children under the age of 16 has been collected without verifiable parental consent, then we will take the appropriate steps to delete this information. If you are a parent or guardian and discover that your child under 16 years of age has obtained an account on our Site or through our Applications, please alert us at fixmykix1@gmail.com so that we can delete your child’s personal information from our systems.

How we collect information:

We may collect the personal information you provide to us when you request products, services or information from us, register with us, participate in public forums or other activities on our Site and Applications, respond to consumer surveys, or otherwise interact with us. Please keep in mind that when you provide information to us on a third-party site or platform, the information you provide may be separately collected by the third-party site or platform. The information we collect is covered by this Privacy Policy, and the information that the third-party site or platform collects is subject to that third party’s privacy policy. Privacy choices you have made on the third-party site or platform will not apply to our use of the information we have collected directly through our Applications.

We may collect information through technology, such as cookies, Flash cookies and Web beacons, including when you visit our Site and Applications or use our Applications on third-party sites or platforms. Most web browsers automatically accept cookies, but you can generally change your browser’s settings to display a warning before accepting a cookie, or to block all cookies.  Please read our cookie policy for more information.

INDEMNIFICATION

You agree to defend, indemnify and hold Fix My Kixs harmless and against any and all claims, damages, costs, and expenses, including attorneys’ fees, arising from or related to your use of the Site.

CHOICE OF LAW

The Terms shall be governed by and construed in accordance with the laws of the State of Georgia, United States of America, without regard to conflict of laws provisions. You hereby consent to the exclusive jurisdiction and venue of the federal or state courts in Clayton County, Georgia in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including without limitation this paragraph. You agree that no joint venture, partnership, employment, or agency relationship exists between you and Fix My Kixs as a result of this agreement or use of the Site. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Fix My Kixs with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Fix My Kixs with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

TERMINATION

Fix My Kixs reserves the right, in its sole discretion, to terminate your right to use the Site and any rights provided to you under these terms at any time, without notice, and accordingly deny you access to the Site, if you fail to comply with any term or provision. Upon termination, you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials.

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